Frequently Asked Questions

Delivery

All orders will only be shipped once payment details have been approved. The delivery charge remains the same regardless of how many items you purchase, but will vary depending on destination.

U.K - Deliveries in the U.K are £0.00 and are sent using Royal Mail Special Deliveries. A signature will be required. We aim to dispatch orders within 1-3 working days after the order has been placed.

Europe - Delivery to Europe will be £3.99 A signature will be required.

Worldwide - Delivery outside of Europe is £7.95. A signature will be required.

Returns Policy

Boutique 1610 aim to offer 100% customer satisfaction. All returns must be pre-arranged. Please arrange a return by emailing lauren@boutique1610.co.uk so we can provide you with a return address. You must return items to us in their original packaging with the relevant tags still in place and in perfect condition. Please return items within 14 days of purchase and a copy of the receipt with the goods. We are unable to refund any delivery charges (please use an insured method of delivery service as Boutique 1610 will not be responsible for lost or damaged parcels.)

Payment Security

When you place an order with us we need to collect information about you to process your order and to provide you with the best possible service. This may include your name, postal address, phone numbers and e-mail addresses. We will never pass your personal or order details to any other company, other than to fulfil the delivery of your order.

For your complete peace of mind, all purchases through this site are made using Paypal. Your credit card details are not stored on our website.

Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

Website by Griffin Web Design